Shipping & Delivery
How long does delivery take?
Standard delivery takes 7-14 business days depending on your location. Express options are available at checkout.
Do you ship worldwide?
Yes, we ship to most countries globally.
How can I track my order?
You'll receive a tracking number via email once your order is dispatched.
Returns & Refunds
Can I return my order?
Returns are available for customers in the European Union only, within 14 days of receiving your order, in accordance with EU consumer protection law.
How do I initiate a return (EU customers)?
Contact us at [your email] with your order number and reason for return.
Product & Technical
Are your underwater scooters waterproof?
Yes, all our scooters are designed for underwater use with full waterproofing.
What is the battery life?
Battery life varies by model — check individual product pages for specifications.
Is any maintenance required?
Rinse with fresh water after each use. Full maintenance guide included with every purchase.
Payment
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, and other major payment methods.
Is checkout secure?
Yes, all transactions are encrypted and secure.